Support
Offers
Sign in
1 Message
Wednesday, May 8th, 2024 2:28 AM
Closed
My Modem isn’t flashing any lights. The outlet is fine as I’ve plugged other things into it. Any ideas?
Responses
Expert
•
110.1K Messages
1 year ago
Is the power indicator light lit steadily ? Is it rented from Comcast ? If not, and if so, get it swapped for another. It's probably malfunctioning,
(edited)
Official Employee
2.3K Messages
Hello user_4fzhyk, I hope you've been having a solid week outside of this modem light concern. @EG brought up some great points, were you able to confirm any of those? Also, is your connection totally out or impacted at all?
EG
Expert
•
110.1K Messages
1 year ago
Is the power indicator light lit steadily ? Is it rented from Comcast ? If not, and if so, get it swapped for another. It's probably malfunctioning,
(edited)
0
0
XfinityMarcos
Official Employee
•
2.3K Messages
1 year ago
Hello user_4fzhyk, I hope you've been having a solid week outside of this modem light concern. @EG brought up some great points, were you able to confirm any of those? Also, is your connection totally out or impacted at all?
0