Visitor

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1 Message

10/15/2026 11:17 PM

No Internet

My Internet is out whats going on

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Selected Oldest First

Expert

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122.2K Messages

1 day ago

First. Check their site for official info on any possible local outages here;


https://www.xfinity.com/support/status 

https://www.xfinity.com/support/articles/check-service-outage 

Use a cell phone internet service, a public WiFi hotspot, or a neighbor's internet if you need to in order to check it.


Or you can use their Xfinity App: https://www.xfinity.com/apps 


Is/are the indicator light/lights on the modem lit steadily, or are they blinking ?

Official Employee

 • 

1.5K Messages

2 hours ago

Hi there @user_5tgua1! @EG is spot on! Let us know if you're still having trouble.

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