Visitor

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1 Message

09/15/2026 1:58 PM

No internet

I don't have an internet connection 

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Selected Oldest First

Expert

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121.1K Messages

2 days ago

First. Check their site for official info on any possible local outages here;


https://www.xfinity.com/support/status 

https://www.xfinity.com/support/articles/check-service-outage 

Use a cell phone internet service, a public WiFi hotspot, or a neighbor's internet if you need to in order to check it.


Or you can use their Xfinity App: https://www.xfinity.com/apps 


Is / are the indicator light / lights on the modem lit steadily or are they blinking ?

Official Employee

 • 

3.3K Messages

2 hours ago

 

user_twydnu Hello! Thank you for reaching out. Please be sure to review the information that was sent to you by our Expert. If you're still experiencing any connection issues, please let us know.

 

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