Support
Offers
Sign in
Visitor
•
1 Message
09/15/2026 1:58 PM
I don't have an internet connection
Like
Comment
Follow
Responses
Expert
121.1K Messages
23 hours ago
First. Check their site for official info on any possible local outages here;
https://www.xfinity.com/support/status
https://www.xfinity.com/support/articles/check-service-outage
Use a cell phone internet service, a public WiFi hotspot, or a neighbor's internet if you need to in order to check it.
Or you can use their Xfinity App: https://www.xfinity.com/apps
Is / are the indicator light / lights on the modem lit steadily or are they blinking ?
EG
Expert
•
121.1K Messages
23 hours ago
First. Check their site for official info on any possible local outages here;
https://www.xfinity.com/support/status
https://www.xfinity.com/support/articles/check-service-outage
Use a cell phone internet service, a public WiFi hotspot, or a neighbor's internet if you need to in order to check it.
Or you can use their Xfinity App: https://www.xfinity.com/apps
Is / are the indicator light / lights on the modem lit steadily or are they blinking ?
0
0