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1 Message
09/12/2026 12:04 AM
our internet is not working
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Expert
120.9K Messages
3 hours ago
Got more details ? First. Is this a new service install / new move-in or an existing one ? Is / are the light / lights on the modem lit steadily, or are they blinking (what color)? If lit steadily, did you get the device activated for service yet?
EG
Expert
•
120.9K Messages
3 hours ago
Got more details ? First. Is this a new service install / new move-in or an existing one ? Is / are the light / lights on the modem lit steadily, or are they blinking (what color)? If lit steadily, did you get the device activated for service yet?
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