First. Is this a new service install or an existing one / new move-in ? Is / are the light / lights on the modem lit steadily, or are they blinking (what color)? If lit steadily, did you get the device activated for service yet?
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EG
Expert
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119.7K Messages
2 days ago
First. Is this a new service install or an existing one / new move-in ? Is / are the light / lights on the modem lit steadily, or are they blinking (what color)? If lit steadily, did you get the device activated for service yet?
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XfinityBenjaminM
Official Employee
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3.2K Messages
5 hours ago
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