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1 Message
Friday, July 31st, 2026 5:50 AM
Modem is saying it is connected but no internet access
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Expert
119.7K Messages
2 hours ago
First. Is this a new service install or an existing one / new move-in ? Is / are the light / lights on the modem lit steadily, or are they blinking (what color)? If lit steadily, did you get the device activated for service yet?
EG
Expert
•
119.7K Messages
2 hours ago
First. Is this a new service install or an existing one / new move-in ? Is / are the light / lights on the modem lit steadily, or are they blinking (what color)? If lit steadily, did you get the device activated for service yet?
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