user_feazhs, thank you for reaching out. I'm sorry to hear your network is offline. As someone who works from home, I know how frustrating this can be. I did see that your network is up at this time, which is great. How is your networking performing as of today?
EG
Expert
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118.2K Messages
2 days ago
First. Check their site for official info on any possible local outages here;
https://www.xfinity.com/support/status
Use a cell phone internet service, a public WiFi hotspot, or a neighbor's internet if you need to in order to check it.
Or you can use their Xfinity App: https://www.xfinity.com/apps
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XfinityVianney
Official Employee
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2.7K Messages
6 hours ago
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