Hey there user_hy3uxv, we appreciate that you stopped by to reach out through the community forums! Moving is already stressful enough as it is, so I truly apologize that you're having issues with your internet connection at the new place. To make sure we don't repeat any steps, can you provide some details about any troubleshooting steps you've already taken? You might also find some useful info and suggestions on our Internet Troubleshooting Tips page here on the forums, if you haven't already checked it out.
EG
Expert
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117.6K Messages
2 days ago
Are you saying that there aren't any physical coax cable connections / coax wall outlets ?
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XfinitySean
Official Employee
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630 Messages
17 hours ago
Hey there user_hy3uxv, we appreciate that you stopped by to reach out through the community forums! Moving is already stressful enough as it is, so I truly apologize that you're having issues with your internet connection at the new place. To make sure we don't repeat any steps, can you provide some details about any troubleshooting steps you've already taken?
You might also find some useful info and suggestions on our Internet Troubleshooting Tips page here on the forums, if you haven't already checked it out.
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