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3 Messages
Thursday, February 12th, 2026 4:46 PM
My internet connection is down but your site says there are no outages
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Official Employee
3K Messages
14 hours ago
Thanks for reaching out to us, since it's been a couple of days, is your connection currently working correctly now?
Did you try to do any remote troubleshooting steps through our awesome xfinity app https://www.xfinity.com/support/articles/internet-connectivity-troubleshooting ?
XfinityOrlandoM
Official Employee
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3K Messages
14 hours ago
Thanks for reaching out to us, since it's been a couple of days, is your connection currently working correctly now?
Did you try to do any remote troubleshooting steps through our awesome xfinity app https://www.xfinity.com/support/articles/internet-connectivity-troubleshooting ?
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