1 Message
No internet
The internet keeps dropping for no reason Atleast 10 times a day . If I go in the app I see it says your online but when I start a text it fails saying something is wrong . It’s so annoying, I have been with Xfinity for so many years and didn’t have a complain. I work grill home and it is extremely difficult to have internet this bad . Please take action. Thanks
XfinityMarcus
Official Employee
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1.3K Messages
13 days ago
user_1sqgcf thank you for using the Xfinity Community Forums page to reach out today. I understand that you have a connection concern with your internet signal, and we would be more than happy to get that fixed together. 10 times a day is 10 times too many, so let's start with what troubleshooting steps have you already attempted using the Xfinity Support site?
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