Hey there, user_f09ami! Thank you so much for taking the time to reach out to us here on the Xfinity Forums. I am sorry to hear about the experience with your connection. I just want to confirm, are you still having troubles with the Internet connection? If so, can you share with us what troubleshooting steps you have completed?
XfinityAdrienne
Official Employee
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1.2K Messages
2 months ago
Hey there, user_f09ami! Thank you so much for taking the time to reach out to us here on the Xfinity Forums. I am sorry to hear about the experience with your connection. I just want to confirm, are you still having troubles with the Internet connection? If so, can you share with us what troubleshooting steps you have completed?
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EG
Expert
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110K Messages
2 months ago
@user_f09ami
Are you saying that you just moved into a new residence ?
(edited)
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