Hi there, @user_yiz05w I hope you are having a good night. I do apologize for the inconvenience you are experiencing with your Internet service. Since it's been a few days since you last posted, are you still having trouble connecting? If so, please reach back out so we can assist you further.-Richard
EG
Expert
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108.3K Messages
12 days ago
First. Have you had it activated for service by them ?
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XfinityRichard
Official Employee
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1.6K Messages
11 days ago
Hi there, @user_yiz05w I hope you are having a good night. I do apologize for the inconvenience you are experiencing with your Internet service. Since it's been a few days since you last posted, are you still having trouble connecting? If so, please reach back out so we can assist you further.-Richard
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