Visitor
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2 Messages
No internet
Outage has lasted days now with no update as to when it will be restored, is there any way to know if this will be fixed tomorrow for work?
Visitor
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2 Messages
Outage has lasted days now with no update as to when it will be restored, is there any way to know if this will be fixed tomorrow for work?
CCChristian
Contributor
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127 Messages
2 years ago
Hello @user_8180d1 thank you for reaching out to Xfinity on our Forums! I am terribly sorry to hear about the trouble you are having with your serviecs. I completely understand how frustrating this must be for you.
The best way to track our progress is in the Xfinity My Account App, or our website https://www.xfinity.com/support/status
The information you see there is the same information that we see on our end. If there is no estimated restoral time there, then we will not have an estimated restoral time on our end either.
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user_8180d1
Visitor
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2 Messages
2 years ago
Still no internet or update after 5 days, is this normal?
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