Visitor

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2 Messages

Sunday, October 12th, 2025

NO INTERNET TO MY I-PHONE 16

My TV is working fine but several days in a row, my I-Phone will stop being able to connect to the internet. This lasts several hours, but sometimes self-correct overnight

[Edited: all caps]

Oldest First
Selected Oldest First

Official Employee

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2.6K Messages

4 days ago

 

user_3upk7g Thank you so much for reaching out for help with your phone losing internet connection. A lot of cell phones have a Wi-Fi Assist feature that helps switch between Wi-Fi and cellular data when needed. If your wifi connection is weaker due to interference or service issues, it may switch over to your cellular data. If you check your settings, Settings > Cellular (or Mobile Data), by scrolling to the bottom. Try turning that off if it is on, and let me know if you still have issues.

 

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