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10/20/2026 5:19 PM

No internet since before 8am

Tried numerous times to reboot- no luck- TV connection froze- unable to connect with computer- ? Issue with outside wire connection- windy lately- still have old router.

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Expert

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122.3K Messages

1 hour ago

First. Check their site for official info on any possible local outages here;


https://www.xfinity.com/support/status 

https://www.xfinity.com/support/articles/check-service-outage 

Use a cell phone internet service, a public WiFi hotspot, or a neighbor's internet if you need to in order to check it.


Or you can use their Xfinity App: https://www.xfinity.com/apps 


Is/are the indicator light/lights on the modem lit steadily, or are they blinking ?

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