Visitor

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1 Message

Wednesday, July 23rd, 2025

No Internet service

Our internet disappeared and we can’t get it back up and running

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Expert

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112.8K Messages

1 month ago

First. Check their site for official info on any possible local outages here;


https://www.xfinity.com/support/status 


Use a cell phone internet service, a public WiFi hotspot, or a neighbor's internet if you need to in order to check it.


Or you can use their Xfinity App: https://www.xfinity.com/apps 

Official Employee

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122 Messages

1 month ago

Hello @user_1icns9 I do understand the importance of maintaining a strong internet service. Have you since been able to get your services back up and running? 

Expert

 • 

112.8K Messages

1 month ago

@user_1icns9 

Were you able to find any outage info on that site or in the app ?

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