No internet port forwarding.

I had logged into the gateway and set port forwarding. It did not work.

A couple days later I logged in. There was no access to advanced options, just a referral to the Xfi site 

That website directed me to the app.

The app gave access to the Advanced options menu. But no access to what the options are and the ability to change them.

The NOW Internet FAQ provides no modem setup information.

The AI chat client provides no option that assists 

Please provide next steps.