Visitor

 • 

3 Messages

Tuesday, January 13th, 2026 8:44 AM

no internet connection

My internet isn’t working why

Oldest First
Selected Oldest First

Official Employee

 • 

2.9K Messages

25 minutes ago

 

user_5thbxj Thanks for reaching out about your service not working. Does the Xfinity app show any service interruptions for your area at this time? You can view them here if unsure how to check in the app as well https://www.xfinity.com/support/statusmap. 

 

forum icon

New to the Community?

Start Here