Visitor

 • 

1 Message

Wednesday, April 30th, 2025

No internet connection

Internet not connecting 

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Expert

 • 

112.9K Messages

4 months ago

Is this a new service install / new move in ? Is / are the light / lights on the modem lit steadily or are they blinking ? Did you have the device activated for service yet ?

Official Employee

 • 

1.8K Messages

4 months ago

 

user_8fcwv2 Have you tried using our Xfinity app for any troubleshooting or if there are any service interruptions that are present? 

 

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