1 Message
No internet connection
I just activated the new gateway modem, but it has been flashing white on and off. Created the WiFi name and password etc. So everytime I connect to the WiFi it says no internet connection.
1 Message
I just activated the new gateway modem, but it has been flashing white on and off. Created the WiFi name and password etc. So everytime I connect to the WiFi it says no internet connection.
EG
Expert
•
108.3K Messages
17 days ago
First. Check here for official info on any possible local outages;
https://www.xfinity.com/support/status
Use a cell phone internet service, a public WiFi hotspot, or a neighbor's internet if you need to in order to check it.
Or you can use the Xfinity App: https://www.xfinity.com/apps
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XfinitySheila
Official Employee
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974 Messages
16 days ago
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