Visitor

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1 Message

Thursday, June 18th, 2026 11:19 PM

no connection

I have no i-net connection. Modem is blinking yellow for more than half an hour. What should I do?

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Official Employee

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2.7K Messages

1 month ago

Hello user_wwop92 thank you so much for reaching out here via our Xfinity Forums! If there are concerns of a possible area issue, we highly encourage checking our Xfinity Status Center for the most up-to-date news and information on service repairs. 

 

For troubleshooting, we recommend checking out the article below which will have several tips and hints for working through common internet issues. 

 

 

ANSWERED: Tips For Troubleshooting Your Xfinity Internet Connection

 

Visitor

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1 Message

1 month ago

This is [Edited: "Personal Information"]

We do not have internet connection, we need immediate service support 

(edited)

Official Employee

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3.4K Messages

 

849560041330825 Thanks for reaching out to us about your internet connection concern. We would be happy to help get this fixed for you if you still need us. Please let us know if you still require assistance, and we are happy to help!

 

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