Hello, @janelk33 Have you checked the Xfinity App or our Status Center Page https://www.xfinity.com/support/status to see if there is an area wide service interruption? Xfinity App can also offer troubleshooting options to assist with service connection issues.
XfinityThomasC
Official Employee
•
2.4K Messages
3 months ago
Hello, @janelk33 Have you checked the Xfinity App or our Status Center Page https://www.xfinity.com/support/status to see if there is an area wide service interruption? Xfinity App can also offer troubleshooting options to assist with service connection issues.
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