Hi there, @user_al2iye Thank you for taking the time out to message us! Since it's been a few days since you posted are you still having problems with the connectivity of your service, if you are please reach back out so we can get you taken care of.-Richard
EG
Expert
•
111.8K Messages
10 months ago
Is the Online indicator light on the modem lit steadily or is it blinking ? Was the modem activated for service by them ?
0
0
XfinityRichard
Official Employee
•
2.1K Messages
10 months ago
Hi there, @user_al2iye Thank you for taking the time out to message us! Since it's been a few days since you posted are you still having problems with the connectivity of your service, if you are please reach back out so we can get you taken care of.-Richard
0
0