2 Messages
No coax outlet in my house
I have an appointment in few days for a guy to come and install a home WiFi service, but i just realised i have 0 coax cables inside my house, i just have one loose internet hanging on my roof and thats it, will he still be able to install it?
EG
Expert
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110.2K Messages
2 months ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinitySheila
Official Employee
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1.1K Messages
2 months ago
@user_mantas5 Hi there! Glad you reached out, generally if you have a scheduled installation appointment the tech will install a connection to one of the outer walls in your home. I am happy to take a closer look.
To get started, please use the chat icon in the upper right to enter Direct Messaging and send us a message with your full name and full address.
Here are the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "direct messaging" icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message
Please let me know if you have any questions or run into any problems.
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