Contributor
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64 Messages
Next Gen Speeds?
Hello
Wondering when Next Gen speeds will be enabled? They recently completed Enhancing Xfinity Network maintenance in area, but i'm still at 1.1Gig/35 Upload for some reason. Mind you i never manually restarted my XB8 Gateway as yet, as wasn't sure if it was a good or bad idea after the finished the Maintenance.
Do see a 193 OFDM Channel
and also OFDMA Channel that is locked for upload side
But other than that no idea when i'll have the new upload speed
EG
Expert
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120.5K Messages
55 minutes ago
The first thing that needs to be tried is to indeed restart the XB8.
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EG
Expert
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120.5K Messages
40 minutes ago
That can help pull the correct speed configuration file if it is actually queued on the system. Which speed tier are you subscribed to ?
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EG
Expert
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120.5K Messages
10 minutes ago
I'm going to escalate this to the Comcast corporate employees (The Digital Care Team) who are available to these boards. You should get a reply here in your topic. Good luck !
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