Visitor
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8 Messages
Next Gen Internet Upgrade
I can see Xfinity has upgraded addresses 2 blocks away to Next Gen but not my address. What can I do to get Xfinity to upgrade my address to Next Gen?
Visitor
•
8 Messages
I can see Xfinity has upgraded addresses 2 blocks away to Next Gen but not my address. What can I do to get Xfinity to upgrade my address to Next Gen?
XfinityPaula
Official Employee
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1.4K Messages
1 year ago
@user_970401 Hi there! I am in the same position as you. My neighbors across the street have been upgraded, but not my home since we connect to different areas within the network. Unfortunately there is nothing that can be done to request to have the upgrade completed, we have to wait until the work is completed. I'm sorry I don't have better news. for it.
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