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user_7q90a0
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Monday, February 9th, 2026 4:46 PM

New Xfinity box, PS5 does not recognize LAN

I recevied the newer white Xfinity box, but now my PS5 will not recognize the new LAN connection.  This is a must as I cannot have wifi drops on the other side of the house.  What do I need to do?  

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9 hours ago

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XfinityEmilyB

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9 hours ago

 

user_7q90a0 Welcome to our community forum! Thank you for reaching out so we can help you connect your PS5 and enjoy your Xfinity internet service. Have you followed these steps to set up port forwarding?

 

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