mjross2037's profile

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Friday, June 4th, 2021

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New XB7 is significantly slower than XB6 being replaced

I received the XB7 today in the mail. Before disconnecting my XB6, I ran some speed tests.  The speeds were between 183 mbps and 391 mbps.  I pay for Gigabit service, by the way, so I was hoping for an improvement.

I connected the XB7 and ran numerous speed tests.  It never clocked faster than 110 mbps.

I reinstalled the XB6 and again achieved speeds of 177 mbps to 384 mbps.

Is there any reason I shouldn't just take the XB7 back to the Xfinity store?

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