New XB3 login problem

Replaced my XB3 yesterday because of a stuck WPS button. The new box authorization went smoothly including restoring my original configuration. Every thing is operational. Only problem is when I try to login to the admin account on the box, (to hard assign IP addresses) it's requiring me to recreate my Wi-Fi configuration with a new (different) SSID and password required. Hate to have to reconfig our Wi-Fi devices. Any way to bypass this?

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Responses

Accepted Solution

CCBiancaB

Problem Solver

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574 Messages

3 years ago

Hi, @MontcoDave! We're glad to hear the replacement modem is working smoothly. There isn't a way to bypass creating a new SSID. Please click this link https://comca.st/39DJLqc to view steps on how to use the Admin Tool to update the network name and password.

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MontcoDave

Regular Visitor

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3 Messages

@XfinityBiancaB

Thanks, Bianca. I tried the login this morning and the requirement screen was no longer displayed. Guess "the system" decided I didn't need to do the new Wi-Fi SSID create after all.

3 years ago

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MontcoDave

New XB3 login problem

CCBiancaB

MontcoDave

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