How can i get a new replacement power cord for a modem, tried and i can't find it.
Your best bet would be to take the device to a Service Center or Xfinity Store (see https://www.xfinity.com/support/service-center-locations ) so they can match it with a replacement cord if they have one. If you get the wrong cord it either won't work, or it will destroy the device!
Sori_Serg00 Good morning to you! I'm sorry to read that you need a replacement power cable. I'm sorry for our delay and I hope that you were able to visit an Xfinity store as @BruceW mentioned. Thank you for sharing the link as well to find the closest location.
If you are leasing a gateway we could swap the device out for you. It would be the fastest way to get you back online.
BruceW
Gold Problem Solver
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27.7K Messages
2 days ago
Your best bet would be to take the device to a Service Center or Xfinity Store (see https://www.xfinity.com/support/service-center-locations ) so they can match it with a replacement cord if they have one. If you get the wrong cord it either won't work, or it will destroy the device!
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XfinityPaula
Official Employee
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2.4K Messages
2 hours ago
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