Kaytu's profile

Contributor

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46 Messages

Sunday, May 25th, 2025 3:38 PM

New public IP address?

I'm seeing constant attacks against my network (specifically a NAS I have) via my Ubiquiti Unifi UI that started yesterday. 

Most of the attacks are being blocked by the Ubiquiti UDM Pro via geolocation blocking, but I don't like what I'm seeing.

I'd like to get a new public IP address to (hopefully) stop the attacks. 

I'm on with Chat now and the suggestion to unplug the modem didn't work- tried that for 30+ minutes, and they insist that ipconfig /release, ipconfig /renew will get me a new public address 

Anyone have any luck getting a new address? 

Gold Problem Solver

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26.4K Messages

2 days ago

Release/Renew is not likely to be helpful. When used with a standalone modem or with a Comcast/Xfinity gateway in bridge mode Release/Renew would perhaps change the public IP. Even then, there's a good chance you'll just get the same IP back again. When a gateway is not in bridge mode Release/Renew would perhaps change the user's local/private IP, but not the public one.

https://www.reddit.com/r/Ubiquiti/comments/mfgppn/yes_is_it_possible_to_change_the_wan_mac_address/ provides steps to change the UniFi MAC address which, for a device configured to use DHCP, should result in a new public IP being assigned.

If you are using a straight cable modem you'll need to reboot your modem after changing the UniFi's MAC address.

If you're using a rental Comcast/Xfinity device, they do not provide a way for customers to change their public IP, and they won't change it for you, so you'd have to:

  • swap out the rental gateway for another, or
  • place the rental gateway in bridge mode and reboot, or
  • replace your rental gateway with a straight cable modem
Please be aware that there are 2 kinds of responses in this Forum: Replies and Comments. When you Comment on a post by scrolling down to "Comment on this post here...", I am notified of your response. But if you select Reply, I am NOT notified and may not be aware of your response.

(edited)

Official Employee

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1.9K Messages

4 hours ago

Hi there, @Kaytu. Thank you so much for your time and patience! I do apologize for the inconvenience you are experiencing. Since it's been a few days since you last posted, are you still needing assistance? If so, please don't hesitate to reach back out.-Richard

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