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Friday, May 15th, 2026 7:31 PM

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Lie, Lie, Lie, Lie, Lie. This is Xfinity (Comcast Cable) in a nutshell. When I went to sign-up, I told them I wanted a completely wired system (as in cable), as I am wireless averse and EMF sensitive. "No problem" they said. "The wireless radios can be disabled in the router UI" (no they can't) or, "The XB7 can be put in bridge mode and you can use your own wired router, which disables the radios" (no it doesn't). In fact, I have learned the radios cannot be disabled at all. In fact, you cannot even access the XB7 UI without the Xfinity app, which requires a wireless device, like a smartphone or tablet...both wireless devices. I didn't have a smart phone (wireless averse and EMF sensitive), but I have one now so I could get the Xfinity app to access my XB7 to disable the wireless. Now I keep the smart phone in a Faraday bag...to block the wireless. 7 trips to the Xfinity store, multiple calls with Xfinity support: lie, lie, lie, lie, lie. Nothing but lies. The Xfinity hotspot CANNOT be disabled and if anybody from Xfinity tells you it can, they're lying.

I had to run all my own cables inside the house because, "we don't do that", they said during my $100 professional installation where the installer was there to install only a wireless system. He stomped-off with the job half done and Xfinity had to send another installer. The new installer was much better, but he repeated the lies about disabling the XB7 radios. So, here I sit with my radios "disabled" in the XB7 and I am getting whacked with a very strong -31 dBm. Even in the bedroom, the signal is in the low -40s dBm. To have blaring radios that cannot be controlled by the user and they constantly lie about it. To me, this is on the same level as performing medical experiments upon me without my consent. EMF exposure is not good for your health, especially when you are sitting right next to the radio transmitter. 

To add insult to wireless (EMF) injury, I doubled-paid my initial bill, $345. As soon as I discovered my mistake, I called customer service and they said they would refund the extra payment. Well, here I sit 2 weeks later and nothing. Another lie. Xfinity is not to be trusted.     

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