New Netgear CM1000 Modem Setup - Ethernet won't connect
Yesterday I updated my service to a faster speed and needed to obtain a new Modem to be capatable with a higher speed. I have followed all directions to set up a new Netgear CM1000 modem but the internet will not connect via the ethernet cable to my laptop. It shows it is working and sending/receiving data, but does not actually function.
I tried a few different devices, ethernet cables, rebooting everything multiple times - but I cannot pull up the activation xfinity page let alone any other webpage. I've searched all over xfinity pages and the internet for ideas, not finding much. It was late so I ended up hooking my old modem back up for now so we can keep doing work and school from home today. Any other ideas? Thank you!