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10/17/2026 7:45 PM

New modem

Trying unsuccessfully to connect to the Internet 

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122.2K Messages

19 hours ago

Need more details... First. Is this a new service install / new move-in or an existing service ?  Is / are the light / lights on the modem/gateway lit steadily, or are they blinking (what color)? If lit steadily, did you get the device activated for service yet?

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