Visitor
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1 Message
New Modem
I received a new modem from Comcast, and tried to install it. After going through the installation process, I logged on to the internet through Microsoft Edge and got the following message ‘Your connection is NOT private’. The also happened with Google Chrome. What is the problem'?
XfinityThomasC
Official Employee
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3.6K Messages
2 hours ago
Hello, @user_qle1kc "Your connection is NOT private" error is usually associated with your devices clock which may need to be updated or the need to clear your cache and cookies. In some cases your privacy and security settings may be interfering as well. Last, make sure you have the latest update of your browsers.
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