Thank you for reaching out and creating a new post. I did see the new device that was added. When checking over the update, I didn't see any immediate issues or errors. Do you have this device connected to the same outlet as the previous device? Does it share an outlet with another device using a splitter?
XfinityVianney
Official Employee
•
2.4K Messages
8 months ago
Thank you for reaching out and creating a new post. I did see the new device that was added. When checking over the update, I didn't see any immediate issues or errors. Do you have this device connected to the same outlet as the previous device? Does it share an outlet with another device using a splitter?
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