FredManz1's profile

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Sun, Sep 20, 2020 7:00 AM

New Modem

I’ve bought a new compatible modem and router. How do I get them work. The app isn’t automatically picking up the new modems model number. Can I enter it manually or is there an easy way to get it to scan for it. I’ve jumped though the same hoops to no avail.

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EG

Expert

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86.5K Messages

8 m ago

The app will only work with Comcast rented equipment, not customer-owned equipment.

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