FredManz1's profile

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Sunday, September 20th, 2020 7:00 AM

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New Modem

I’ve bought a new compatible modem and router. How do I get them work. The app isn’t automatically picking up the new modems model number. Can I enter it manually or is there an easy way to get it to scan for it. I’ve jumped though the same hoops to no avail.

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Expert

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111.5K Messages

5 years ago

The app will only work with Comcast rented equipment, not customer-owned equipment.

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