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Saturday, December 30th, 2023 10:28 PM

Closed

New modem purchase

I received an email from Xfinity saying I needed to purchase a new modem in order to get new speeds. Of the ones that were listed, the only two I can actually find when searching model number are over $500. Has anyone been able to find a netgear cm3000 pr one of the coda models? 

Official Employee

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252 Messages

1 year ago

@user_pdijef Could you please send our team a direct message. Our team can most definitely take a further look at this issue.To send a "Direct Message" ("Private") message:
Click "Sign In" if necessary
• Click the "Direct Message chat" icon
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
• Type your message in the text area near the bottom of the window

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