U

Visitor

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1 Message

Saturday, May 31st, 2025 3:13 PM

New modem. I need to keep the same internet password

setting up new modem. I need to keep the same internet password is this possibke

Expert

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110.7K Messages

2 days ago

Is this a Comcast rented gateway device ?

Official Employee

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2.5K Messages

4 hours ago

Hello, @user_8ns4vv if this is a Comcast rented gateway swapping the equipment should not effect your Xfinity ID or password. Upgrading an existing Xfinity Gateway with a new one or moving your service to a new address, you should be able to keep your previous settings — including the Wi-Fi name and password.

 

For more details see: https://www.xfinity.com/support/articles/activate-xfi-gateway-app

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