Visitor
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1 Message
New modem. I need to keep the same internet password
setting up new modem. I need to keep the same internet password is this possibke
Visitor
•
1 Message
setting up new modem. I need to keep the same internet password is this possibke
EG
Expert
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110.7K Messages
2 days ago
Is this a Comcast rented gateway device ?
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XfinityThomasC
Official Employee
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2.5K Messages
4 hours ago
Hello, @user_8ns4vv if this is a Comcast rented gateway swapping the equipment should not effect your Xfinity ID or password. Upgrading an existing Xfinity Gateway with a new one or moving your service to a new address, you should be able to keep your previous settings — including the Wi-Fi name and password.
For more details see: https://www.xfinity.com/support/articles/activate-xfi-gateway-app
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