Visitor
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1 Message
New LENOVA Laptop cannot connect to new xfinity wifi
I have newly installed xfinity wireless in my new house. iPhones, Apple laptop, SonhbTV, LG TV, and printers all recognize xfinity wifi.
my LENOVA laptop will detect xfinity, shows my xfinity wifi named wifi network, but shows “no internet, secured”
I can connect my LENOVA laptop to to ATT , SONIC, and to any of these including xfinity through my iPhone hotspot.
I have tried
forgetting network
restarting modem
restarting laptop
disable/enable laptop wifi
everywhere I tried in settings the laptop identifies the names xfinity network, just cannot connect.
Help!
Brian K
CCRobert
Official Employee
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455 Messages
3 years ago
Hello @user_a81215 Have you looked at the Xfinity app to see if the laptop device has been paused? Has the laptop been assigned in the Xfinity app?
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De100
Visitor
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3 Messages
3 years ago
I am having the same problem, with the same message. 'no internet, secured". I have a Lenovo Ideapad 3 with Windows 11. I have been trying for days to connect. My old Lenovo connects fine and has Windows 8.1.
Help!!!
De
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De100
Visitor
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3 Messages
3 years ago
Does anyone even read these?
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alex_w_m
New Poster
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3 Messages
3 years ago
I have the same issue!!!!
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ybamnolk
New Poster
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2 Messages
2 years ago
Any update or solution to this issue?
I upgraded to the xFi gateway yesterday and now have the same problem with a ThinkPad laptop.
Thx!
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EG
Expert
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110.4K Messages
2 years ago
@ybamnolk
Please create a new topic of your own here on this board detailing your issue. Thanks. The original poster has not returned. 5-month-old dead thread is now being closed.
For future reference, it is better to submit your own post as it creates a ticket to get help, and posting on an old thread can delay getting help.
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