zoeysma77's profile

New Poster

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2 Messages

Monday, January 13th, 2020 1:00 PM

Closed

New Internet Gateway Modem/Router XB6 hums

Just installed the XB6  that arrived in the mail from Comcast a couple of days ago. Took the old one to the store halfway across town and through traffic to return it. Now back home, I realize this thing hums without end. Do I need to have it swapped? Do I have to take it clear back across town to do so at my own fuel expense? This is kind of ridiculous.

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Gold Problem Solver

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25.9K Messages

5 years ago

It’s up to you, you can either swap it out or have a tech out to do it.

New Poster

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2 Messages

5 years ago


@CCAndrew wrote:
It’s up to you, you can either swap it out or have a tech out to do it.


So I either have to drive all the way back out there using my own fuel (and taking time off from work) or ask a technician to come do it?

Expert

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111.5K Messages

5 years ago

@zoeysma77  FWIW, just be aware that it does have a built-in cooling fan. We've seen many posts here indicating that some run louder than do others. YMMV.

Gold Problem Solver

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25.9K Messages

5 years ago

You could also have one sent to you and return the present one to UPS.

New Poster

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1 Message

5 years ago

You could wait 11 months and maybe Santa can leave one under your tree for you.  Leave milk and cookies and he might connect it too.

Expert

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111.5K Messages

5 years ago

10 month old dead thread now being closed.....

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