Visitor

 • 

1 Message

09/30/2026 1:02 AM

New Internet box.

The one l purchased in 2023

Isn't functioning properly.

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Selected Oldest First

Expert

 • 

121.8K Messages

2 days ago

Can you provide more specific details please ?

Official Employee

 • 

2.9K Messages

12 hours ago

Hello user_nuuco3 thanks so much for taking time out of your day to reach us here on our Xfinity Forums! Can you please provide a little more context for what's going on with your internet modem? Is it overheating? Is the modem shutting off completely? How long has this issue been going on for? 

 

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