Visitor
•
1 Message
New interest service
We got 1 gig internet, was deliver about 2 hours ago, tried multiple different coaxial outlets and plugs, tried restarting it, it is still blinking yellow.
Visitor
•
1 Message
We got 1 gig internet, was deliver about 2 hours ago, tried multiple different coaxial outlets and plugs, tried restarting it, it is still blinking yellow.
EG
Expert
•
122.9K Messages
5 minutes ago
If this is a new service installation / new move-in, the other end of the line has probably been disconnected from the Comcast feed by a tech. It's quite typical. You likely need that tech out to reconnect your premises to the active Comcast feed at the tap on the pole or the pedestal. You won't be able to activate the service with the app if your line is not connected to the system. Good luck ! And please post back here with how things turn out.
0
0