New Poster
•
7 Messages
New gateway LAN not located on Vizio tv
New gateway LAN not located on Vizio tv
New “Gateway” unit, but vizio tv not seeing wired Ethernet.
There are no lights on any of the ports, but the tv is connection via wifi.
Wouldn't LAN be better & faster. ?
Why isn’t it working?
EG
Expert
•
109.9K Messages
4 months ago
First. Have you tried power-cycling / re-booting the gateway ? Have you tried using a different ethernet port on it. Have you tried swapping the ethernet cable for a known to be good one ?
0
0
XfinityThomasC
Official Employee
•
2.4K Messages
4 months ago
Hello, @mrmsbhvn
If your TV is not recognizing your private network through WiFi have you performed the troubleshooting steps suggested by @EG ? Also, try checking to see if you can hardwire another device to test the gateway's connection capability.
0
0