Visitor

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2 Messages

11/10/2026 9:22 PM

New gateway box

I plugged new box didn't work went back to old box works fine what's the next step

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Expert

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123K Messages

5 hours ago

Did you try getting it activated for service?

Visitor

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2 Messages

Again They sent it to me  I did not request it. They felt like I need it it was nothing wrong with the one I had...I'm just saying they should of sent it with a technician 

Expert

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123K Messages

5 hours ago

Ok, nevertheless, all that you had to do was contact customer support to get them to activate it.

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