Visitor

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1 Message

Wednesday, December 10th, 2025 8:05 PM

New Customer Install / No Coax Cable Oulet

Hey, so I just became a new customer this week, and within a couple of days received my equipment. Unfortunately, it seems that my home does not have a coax cable outlet. 

I saw somewhere on your website about a fee to have someone come out and install one. Can you let me know what it would cost and how I go about scheduling it?

Thank you

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Expert

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114.8K Messages

21 hours ago

Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.


Official Employee

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3K Messages

20 hours ago

 

RealAmericanBuddaha - Thank you for choosing Xfinity and the Forums community. You've reached the right team for help. If you could please send a direct chat message with your full name and complete service address to “Xfinity Support”, I'd be happy to look into this with you. To do so, click on the chat icon located at the top right of this forum's page.

 


Here are the detailed steps to direct message us:

• Click "Sign In" if necessary

• Click the "Direct Message” icon (upper right corner of this page)

• Click the "New message" (pencil and paper) icon

• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list

• Type your message in the text area near the bottom of the window

• Press Enter to send your message

 

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