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Sunday, April 13th, 2025 11:00 AM

New Arris S34 Install

Helping a friend who had a lot of issues with an older Motorola modem Docsis 3.0 or older and not so great TP-link router.

Put together an S34 capable of the mid split speeds and Ubiquiti Unifi Express 7 which is ideal for this small 3 room apartment.

Took a while to activate -- could not self activate it didn't like the HFC Mac when entered.  Support chat got it going for us.

It on the 1.2 Gig x 40 Mbps plan and with 6 ghz  wifi on 80 mhz channel my pixel 7 speed tested solid 900+ down x 40+ up.  Really nice actually.

With teleport I can check the UX7 and modem signals remotely anytime which is great.

Only thing I'm seeing that I'm wondering if I should be concerned is only 4 channels have had a bit of correctable / uncorrectables over the course of 36 gigabytes that has gone through the modem the first 24 hours of using the service.  SNR seems a bit low with some a 37.4 but I understand 35 is the minimum.  I'm used to seeing 40's on SNR.  Power levels are all in spec and actually pretty decent being all close to zero.

Any thoughts on channels 39 - 42 ?  The service seems to work really well and I think resolved her problems.  She was having TV (Roku) issues during congested times and wifi phones wanting to switch to rather unusable cellular where they are.  Wifi devices all using 5 ghz on DFS channel 100 to avoid noise 80 mhz width and typical phy rates of up to 480 Mbps to 1.2 Gbps over the air.  Seems to rip!

BTW if you are comfortable with Ubiquiti's ecosystem, the UX7 (Unifi Express 7) is a fantastic small dwelling all-in-one solution where you can remotely help someone w/ hybrid cloud access and seamless teleport VPN to look at the modem remotely etc.  I'm hoping things will finally be good for her daily usage.  Will see how the first week with the new equipment goes!

Procedure Status Comment
Acquire Downstream Channel 579000000 Hz Locked
Connectivity State OK Operational
Boot State OK Operational
Configuration File OK
Security Enabled BPI+
DOCSIS Network Access Enabled Allowed

Downstream Bonded Channels
Channel ID Lock Status Modulation Frequency Power SNR/MER Corrected Uncorrectables
33 Locked 256QAM 627000000 Hz 1.7 dBmV 37.4 dB 14 0
34 Locked 256QAM 633000000 Hz 1.1 dBmV 38.6 dB 8 0
35 Locked 256QAM 639000000 Hz 1.9 dBmV 39.0 dB 0 0
36 Locked 256QAM 645000000 Hz 0.5 dBmV 37.6 dB 0 0
37 Locked 256QAM 651000000 Hz 2.0 dBmV 38.6 dB 7 0
38 Locked 256QAM 657000000 Hz -0.2 dBmV 37.6 dB 1 0
39 Locked 256QAM 663000000 Hz 0.9 dBmV 37.6 dB 5796 18776
40 Locked 256QAM 669000000 Hz -0.2 dBmV 37.6 dB 6653 20424
41 Locked 256QAM 675000000 Hz 0.1 dBmV 37.4 dB 1551 5187
42 Locked 256QAM 681000000 Hz 0.1 dBmV 37.6 dB 533 1094
43 Locked 256QAM 687000000 Hz -0.8 dBmV 37.6 dB 3 0
44 Locked 256QAM 693000000 Hz 0.7 dBmV 37.6 dB 2 0
13 Locked 256QAM 501000000 Hz 4.2 dBmV 39.0 dB 0 0
14 Locked 256QAM 507000000 Hz 4.3 dBmV 39.0 dB 0 0
15 Locked 256QAM 513000000 Hz 4.1 dBmV 39.0 dB 0 0
16 Locked 256QAM 519000000 Hz 4.0 dBmV 39.0 dB 0 0
17 Locked 256QAM 525000000 Hz 4.0 dBmV 38.6 dB 0 0
18 Locked 256QAM 531000000 Hz 3.7 dBmV 38.6 dB 0 0
19 Locked 256QAM 537000000 Hz 3.6 dBmV 39.0 dB 0 0
20 Locked 256QAM 543000000 Hz 3.8 dBmV 38.6 dB 0 0
21 Locked 256QAM 555000000 Hz 3.7 dBmV 38.6 dB 0 0
22 Locked 256QAM 561000000 Hz 3.0 dBmV 39.0 dB 6 0
23 Locked 256QAM 567000000 Hz 3.4 dBmV 39.0 dB 0 0
24 Locked 256QAM 573000000 Hz 2.8 dBmV 39.0 dB 0 0
25 Locked 256QAM 579000000 Hz 2.8 dBmV 38.6 dB 4 0
26 Locked 256QAM 585000000 Hz 2.8 dBmV 38.6 dB 0 0
27 Locked 256QAM 591000000 Hz 1.8 dBmV 38.6 dB 0 0
28 Locked 256QAM 597000000 Hz 2.9 dBmV 39.0 dB 5 0
29 Locked 256QAM 603000000 Hz 2.1 dBmV 38.6 dB 0 0
30 Locked 256QAM 609000000 Hz 2.8 dBmV 38.6 dB 0 0
31 Locked 256QAM 615000000 Hz 2.0 dBmV 38.6 dB 2 0
32 Locked 256QAM 621000000 Hz 2.1 dBmV 39.0 dB 4 0
159 Locked OFDM PLC 702000000 Hz 1.1 dBmV 39.0 dB 1461346303 1844


Upstream Bonded Channels
Channel ID Lock Status US Channel Type Frequency Width Power
2 Locked SC-QAM 16400000 Hz 6400000 41.5 dBmV
6 Locked SC-QAM 40400000 Hz 3200000 41.3 dBmV
5 Locked SC-QAM 35600000 Hz 6400000 41.8 dBmV
4 Locked SC-QAM 29200000 Hz 6400000 42.3 dBmV
3 Locked SC-QAM 22800000 Hz 6400000 41.8 dBmV


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