1 Message
New Arris Device connected
Recieved notification stating a new Arris device has connected to my network. I don't know what an Arris device is. I doubt it is anything that I own. My Network does not broadcast SSID. The device did not require authentication or credentials. What is an Arris device? Does this present a security risk? How do I prevent this?
XfinityMichaelC
Administrator
•
4.3K Messages
2 years ago
Hey, @NedrahOraj! Thanks for reaching out to us on the forums! I certainly understand your concern about an unknown device showing on your network and the security issue it can raise! Arris is a manufacturer of cable modems. From what it sounds like, you might be picking up a neighboring device on the coax cable line itself. This is usually remedied with a MoCA filter being placed on the line. Since it has been a few days, are you still being notified about this device?
0
0