U

Visitor

 • 

1 Message

Tuesday, May 27th, 2025 4:48 PM

new apt doesn't have a coax outlet

i moved apartments in the same building, but the new apt doesn't have a coax outlet. I need to schedule xfinity to come put one in. i've tried to do it through the less than helpful automated system. I want to speak to a REAL PERSON.

Expert

 • 

110.6K Messages

2 days ago

Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.

Official Employee

 • 

1.7K Messages

2 days ago

Hello user_l82gb5 thank you for taking the time to reach out to us here via our Xfinity Forums! We're happy to help facilitate a service visit, but have you attempted to work with your property management group first to get an outlet installed? 

 

forum icon

New to the Community?

Start Here